Primary Department: Purchasing
Primary Department Head/Elected Official: Kimberly J. Williams, JD
Secondary Department: Universal Services
Secondary Department Head/Elected Official: Sindhu Menon
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Renewal
Project ID (if applicable): 240118
Vendor/Entity Legal Name (if applicable): CDW Government LLC
MWBE Contracted Goal (if applicable): N/A
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: 0% - Non-Divisible
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): N/A - Not a grant item
Request Summary (Agenda Caption):
title
Request for approval of a ratification of a renewal option with CDW Government LLC for multi-factor authentication solution for Universal Services through May 21, 2027, at a cost of $80,156 (240118), Justification for 0% MWBE Participation Goal: 0% - Non-Divisible.
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Background and Discussion:
On May 22, 2025, Commissioners Court approved an award to CDW Government LLC for multi-factor authentication solution for Universal Services (US). Universal Services supports the mission of Harris County by developing, implementing, and supporting high quality innovative and cost-effective Information Technology (IT) solutions. It is the responsibility of the US Public Safety Technology Applications team to protect the confidentiality, integrity and availability of those information systems and the data contained within them. A Multifactor Authentication (MFA) Solution shall increase security of all device access services and address regulatory requirements.
Expected Impact:
Renewal of the MFA implementation requires initial effort that will provide long-term benefits by significantly enhancing security, reducing risks, and improving compliance. By adopting MFA will balance security and user experience while ensuring smooth adoption and minimal disruption to operations.
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