Department: Public Health Services
Department Head/Elected Official: Barbie L. Robinson, MPP, JD, CHC - Executive Director
Regular or Supplemental RCA: Regular RCA
Type of Request: Financial Authorization
Project ID (if applicable): 210317
Vendor/Entity Legal Name (if applicable): Ernst & Young, LLP
MWDBE Contracted Goal (if applicable): 13%
MWDBE Current Participation (if applicable):
Justification for 0% MWDBE Participation Goal: N/A - Goal is not 0% and is listed above
Request Summary (Agenda Caption):
title
Request for approval of the expenditure of funds with Ernst & Young, LLP, in the amount of $500,000 to provide consulting services for internal case management design and development for Public Health Services for the period of February 27, 2024 - September 1, 2024 in connection with an agreement approved by Commissioners Court on March 22, 2022 (Job No. 210317), MWDBE Contracted Goal: 13%.
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Background and Discussion:
Harris County Public Health operates without a comprehensive, centralized case management platform to provide personalized care coordination and management for divisions across the agency. This lack of integration leads in disjointed care, duplicative efforts, and challenges tracking and monitoring participant progress. Additionally, without a centralized system, there is limited ability to readily analyze data across programs for improvement. There is a well-defined need for an in-house case management solution that can streamline processes, improve communication, and enhance overall quality of care delivered by Public Health divisions. As a result, we are seeking consulting services to provide resources and expertise for developing an in-house case management solution.
Expected Impact:
Overall, developing a comprehensive, centralized case management solution enhances the quality and efficiency of care coordination while ensuring data security and compliance. There is an added benefit of task efficiency that facilitates commun...
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