Department: Universal Services
Department Head/Elected Official: MG Rick Noriega
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Amendment
Project ID (if applicable):
Vendor/Entity Legal Name (if applicable):
MWDBE Participation (if applicable):
Request Summary (Agenda Caption):
title
Request for approval to amend a Contract between the County and Rarestep, Inc. (dba Fleetio) to provide Fleet Management Software for Universal Services - Fleet Services.
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Background and Discussion:
On March 26, Court approved a sole source exemption from the competitive bid requirements for Rarestep, Inc. dba Fleetio. Subsequently, Precinct 2 began using Fleetio's fleet management software. After seeing the successful use of Fleetio at Precincts 2 and 4, Universal Services - Fleet Services began investigating Fleetio as a replacement to its current fleet management software, FleetWave. Fleet Services is unhappy with the current vendor product and services because FleetWave provides poor customer service, the product has technical bugs, and the product delivery is not compatible with Fleet's business needs and process. Fleet Services has reviewed and tested the services and have determined the product to be the best fit for their fleet management system.
Expected Impact:
FleetWave is an on-premise software solution that requires Universal Services team members to maintain. Migrating to Fleetio will allow for better product support while freeing up Universal Services employees to focus on other projects, such as PeopleSoft upgrades. During testing, Fleet Services found the Fleetio workflow to be more compatible with Fleet's business process and more in-line with industry practices. Fleetio offers better scalability than FleetWave because Fleetio is designed to be able to easily integrate into other products. For instance, Fleetio has a ready integration into Fuelman, which will allow Fleet Services to easily pull in fuel usage data.
The Fleet F...
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