Primary Department: Universal Services
Primary Department Head/Elected Official: Sindhu Menon, Executive Director and CIO
Managing Department: Universal Services
Managing Department Head/Elected Official: Sindhu Menon, Executive Director and CIO
Regular or Supplemental RCA: Regular RCA
Type of Request: Investment Memo
Investment Memo Type: Final Investment Memo
Project Name: Telephone System Repair/Replace
Project ID (if applicable): NI026
Vendor Legal Name (if applicable): N/A
MWBE Contracted Goal (if applicable): N/A
MWBE Current Achievement (if applicable): N/A
Justification for 0% MWDBE Participation Goal: N/A - Goal not applicable to request
Grant Indirect Costs Rate (if applicable): N/A
Justification for 0% Grant Indirect Costs Rate (if applicable): N/A - Not a grant item
Incremental Authorization Requested: $865,000
Total Estimated Project Cost: $1,700,000 (FY27 & FY28)
Request Summary:
Request for approval of the Final Investment Memo for the Telephone System Repair/Replace project for an incremental authorization of $865,000 for a total authorization of $865,000 for FY2027.
Project Description:
This project replaces end-of-life voice equipment including phones, media gateways, session border controllers, and related solutions within the data centers and across 200+ locations.
Voice equipment is replaced on an approximately 15-year cycle, requiring the replacement of handsets and related peripheral equipment.
Data center infrastructure would continuously need to be expanded in capacity due to the constant increase in the county’s needs.
Anticipated Project Expenditures and Timeline:
Scope of Work
Estimated Cost
Estimated Completion
1,500 Phone replacement
$405,000
August 2027
CISCO Add on Modules
$150,000
July 2027
FISK-Swapping out phones
$72,000
August 2027
Project Manager Contractor
$144,000
15% Contingency
$94,000
Total
$865,000
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Justification & Alternatives:
Harris County has a significant amount of voi...
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