Primary Department: County Administration
Primary Department Head/Elected Official: Diana Ramirez, County Administrator
Secondary Department: N/A
Secondary Department Head/Elected Official: N/A
Regular or Supplemental RCA: Regular RCA
Type of Request: Transmittal
Project ID (if applicable): N/A
Vendor/Entity Legal Name (if applicable): N/A
MWBE Contracted Goal (if applicable): N/A
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: N/A - Goal not applicable to request
Grant Indirect Costs Rate (if applicable): N/A
Justification for 0% Grant Indirect Costs Rate (if applicable): N/A - Not a grant item
Request Summary (Agenda Caption):
title
Transmittal by the Office of County Administration of a report addressing Commissioners Court's request for an evaluation of 9-1-1 call-for-service data to make recommendations prioritizing the expansion of the Holistic Assistance Response Team (HART) into new Harris County Sheriff's Office Districts and expanding the call codes that are HART-eligible.
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Background and Discussion:
On June 4, 2024, Harris County Commissioner Precinct Four directed the Office of County Administration to produce a report analyzing 9-1-1 call-for-service data to make recommendations for (1) prioritizing expansion [of the Holistic Assistance Response Team (HART)] into new Sheriff's Office Districts and (2) expanding the call codes that are HART-eligible.
The goals of the Holistic Assistance Response Team (HART) program include both expanding access to community-based response services and reducing reliance on law enforcement for certain nonviolent situations. In practice, HART not only responds to 9-1-1 calls, but also engages proactively with communities. This includes outreach to vulnerable populations, such as individuals experiencing homelessness, and follow ups with previous callers. Although these direct service requests may not come through 9-1-1 calls for service, HART's work in these ...
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