Primary Department: Purchasing
Primary Department Head/Elected Official: Kimberly J. Williams, JD
Secondary Department: Tax Assessor-Collector
Secondary Department Head/Elected Official: Annette Ramirez
Regular or Supplemental RCA: Supplemental RCA
Type of Request: Contract - Award
Project ID (if applicable): N/A
Vendor/Entity Legal Name (if applicable): Tenex Software Solutions, Inc.
MWBE Contracted Goal (if applicable): 0%
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: 0% - Drop Shipped
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): N/A - Not a grant item
Request Summary (Agenda Caption):
title
Request by the Office of the Purchasing Agent for approval of a Texas Association of School Boards (TASB) BuyBoard Cooperative Program award on the basis of lowest quote meeting specifications and that the County Judge execute an addendum to an agreement with Tenex Software Solutions, Inc. in the amount of $2,545,000 for voter registration system for the Tax Office for the period of April 16, 2026 - October 15, 2027 with four (4) one-year renewal options, Justification for 0% MWBE Participation Goal: 0% - Drop Shipped.
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Background and Discussion:
In August 2025, the Harris County Tax Assessor-Collector and Voter Registrar’s Office (HCTO) voter registration system vendor went insolvent and could no longer provide support, security updates, or maintenance. As a result, HCTO initiated efforts to procure a replacement voter registration system that meets the functional and technical requirements necessary for HCTO to carry out its voter registration responsibilities.
HCTO solicited proposals from voter registration system vendors through cooperative purchasing agreements, including Buy Board. After an extensive evaluation of the proposal submissions, Tenex was identified as the selected vendor, having received the highest overall score and demonstrating strong capability and capacity to perform the required services based on their experience, technical solution, and overall qualifications.
Expected Impact:
This new voter registration system will replace an unsupported voter registration system following the insolvency of the current vendor. Without continued vendor support, the existing system is not a viable long-term solution and limits HCTO’s ability to operate efficiently and may risk noncompliance with state-mandated requirements. The proposed solution provides a modernized platform that improves operational efficiency and ensures continuity of services.
Alternative Options:
There is no alternative option at this time as the HCTO needs to procure a new voter registration system for voter registration.
County Strategic Plan Goal: 2. Connect our community with safe, reliable, equitably distributed, and well-maintained infrastructure.
County Strategic Plan Objective: N/A
Justice/Safety Initiative (Goal 1): N/A
Infrastructure Initiative (Goal 2): N/A
Economy Initiative (Goal 3): N/A
Health Initiative (Goal 4): N/A
Climate/Resilience Initiative (Goal 5): N/A
Housing Initiative (Goal 6): N/A
Additional notes related to the Strategic Plan:
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Anticipated Court Date: 4/16/2026
Anticipated Implementation Date (if different from Court date): Click or tap to enter a date.
Emergency/Disaster Recovery Note: Not an emergency, disaster, or ARPA related item
Contact(s) name, title, department: Samantha Kealoha, Chief of Staff, Harris County Tax Assessor-Collector’s Office; Sandra Melancon, Asst Director Sourcing and Contracts Management.
Attachments (if applicable): Letter