Primary Department: Universal Services
Primary Department Head/Elected Official: Sindhu Menon, Executive Director & CIO
Managing Department: Universal Services
Managing Department Head/Elected Official: Sindhu Menon, Executive Director & CIO
Regular or Supplemental RCA: Supplemental RCA
Type of Request: Investment Memo
Investment Memo Type: Final Investment Memo
Project Name: JWEB Application Repair & Replace
Project ID (if applicable): NI050
Vendor Legal Name (if applicable): N/A
MWBE Contracted Goal (if applicable): N/A
MWBE Current Achievement (if applicable): N/A
Justification for 0% MWDBE Participation Goal: N/A - Goal not applicable to request
Grant Indirect Costs Rate (if applicable): N/A
Justification for 0% Grant Indirect Costs Rate (if applicable): N/A - Not a grant item
Incremental Authorization Requested: $2,400,000
Total Estimated Project Cost: $2,400,000 FY27
Request Summary:
title
Request by Universal Services for approval of the Final Investment Memo for JWEB Application Repair & Replace project for a total authorization of $2,400,000 for FY 2027 and request for commercial paper funding in the amount of $2,400,000.
end
Project Description:
This is a lifecycle management project to address the updates, replacement, or redevelopment of various Justice focused applications.
For the next fiscal year (FY27), the focus will be on the following applications: Search and Pocket Warrants (SPW), HPD - RMS Upgrade (Tiburon replacement), PDO Data Feed to LegalServer, Criminal Cite & Release (eCitation) integration/interface.
• Search and Pocket Warrants (SPW) will produce and roll out a complete electronic process for handling search and pocket warrants, eliminating most physical paperwork. The goal is to provide participating stakeholders with an end-to-end automated workflow for warrant handling. The stakeholders include HCSO, DCO, CCL, DAO, and DCA. This CIP funding will allow the justice community to reduce reliance on physical documentation, improve processing efficiency, and strengthen operational continuity through a more automated warrant lifecycle.
• HPD - RMS Upgrade (Tiburon replacement) addresses the need for the Houston Police Department to replace its existing Tiburon RMS with a new RMS solution. JWEB will be responsible for developing an integration that will facilitate the transmission of charge data from the HPD RMS into the JWEB DIM subsystem. The key stakeholder is HPD. This CIP funding will help mitigate operational risk by ensuring JWEB can continue to integrate securely and reliably as HPD transitions to a modernized RMS platform.
• PDO Data Feed to LegalServer will establish a data feed to Legal Server (LS) similarly to what has already been set up for HCMAC. The goals are to: dramatically decrease the time delay between the courts' entry of cases into county systems and when the cases appear in LS, decrease data entry errors by reducing manual case entry in LS, and reduce personnel costs through automation. The primary stakeholder is PDO. This CIP funding will enable a faster, more accurate, and more efficient case data flow that improves service delivery to the justice community.
• Criminal Cite & Release (eCitation) integration/interface will support the ongoing electronic exchange of Class C and CAR citations between participating HC agencies and the justice workflow systems. The work includes electronic interfaces to Odyssey for Class C citations and JWEB DIMS for CAR citations. The key stakeholders include DCO, DAO, CCL, and OMS/HCSO. This CIP funding will reduce manual effort and improve timeliness and accuracy in citation processing. Phase milestones are expected to continue through FY27 planning activities tied to the overall eCitation delivery schedule.
These technology investments will have tangible benefits to the justice community. Once implemented, these investments will provide a higher level of reliability and more insight to ensure any performance issues are resolved quickly.
Anticipated Project Expenditures and Timeline:
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Project Scope Breakdown |
Estimated Cost |
Estimated Completion |
|
Contracting resources (6 JWEB project Developers, 4 Quality Assurance analysts, 2 JWEB Business Analyst, 1 Database Administrator, ½ PM) |
$1,950,000 |
FY2027 |
|
Resources (~15%) - Reliability, Resilience and Failover system (JWEB Interfaces and integration) - Design & Deployment. Application Performance Monitoring Deployment and Configuration, Automated testing tools and services reducing manual effort |
$450,000 |
FY2027 |
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Total |
$2,400,000 |
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Justification & Alternatives:
The repair/replacement of these applications is critical to ensure continuity of county justice-based services. This reduces the overhead costs required to support the current applications. The upgraded applications also ensure Harris County departments and end-users do not have to work with unsupported technology or out-of-date processes, which would be more susceptible to failure, places us at risk of being out of FBI criminal justice information services (CJIS) compliance and vulnerable to cyber-attacks.
The new utilized applications will reduce overhead costs required to support current applications and processes. Application updates and enhancements, which will continue to be written in .Net, will provide the following benefits:
• Access to a wider pool of resources for development support
• Enable configuration management to more easily deploy code (using .Net)
• Provide access to a more secure solution
• User access to enhancements not provided in the original design
• Enable the team to clean up some of the current JWEB backlog of bugs
• Continue to receive from Microsoft, security patches and bug fixes for our database software
Immediate Imperative Need:
The JWEB Repair and Replace CIP request is to address the updates, replacement, or redevelopment of end-of-life processes and applications/software packages. If we elect not to re-write the applications and improve processes, we will continue to see increase in maintenance costs, application outages and potential exposure to increased security risks, impacts to customer functionality, and the ability to service the constituents.
Anticipated Impact on Other Funds (If Applicable):
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County Strategic Plan Goal: 1. Make Harris County safer and more just.
County Strategic Plan Objective: E: Increase efficiency across the legal system.
Justice/Safety Initiative (Goal 1): E1: Modernize data and technology architecture across the legal system.
Infrastructure Initiative (Goal 2): Choose an item.
Economy Initiative (Goal 3): Choose an item.
Health Initiative (Goal 4): Choose an item.
Climate/Resilience Initiative (Goal 5): Choose an item.
Housing Initiative (Goal 6): Choose an item.
Decision Analysis Matrix Score (rubric on last page): 14
Previous Court Action:
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Date |
Agenda Item # |
Action Taken |
|
5/14/2026 |
425 |
Request by the Office of Management and Budget for approval of commercial paper funding for Universal Services for the JWEB Application Repair & Replace project in the additional amount of $1,130,000 for a total CP funding of $3,760,000. |
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8/26/2025 |
136 |
Request for approval of the Final Investment Memo for JWEB Application Repair Replace project for an incremental authorization of $1,130,000 for a total authorization of $2,630,000. |
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12/10/2024 |
212 |
Request for approval of the Final Investment Memo for JWEB Application Repair Replace project for an incremental authorization of $2,628,450 for FY2025, including transferring $987,500 in authorization from the Application Repair & Replace project (NI032) and request for commercial paper funding in the amount of $2,630,000. |
Address: N/A
Precinct(s): Countywide
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Fiscal and Personnel Summary |
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Service Name |
JWEB Application Repair & Replace |
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Funding Sources |
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Existing Budget |
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Total Current Budget |
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Additional Budget Request |
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Commercial Paper |
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$2,400,000 |
$2,400,000 |
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Total Additional Budget Request |
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$2,400,000 |
$2,400,000 |
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Total Funding Request |
$ |
$2,400,000 |
$2,400,000 |
$ |
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Personnel (Fill out section only if requesting new PCNs) |
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Current Position Count for Service |
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Additional Positions Request |
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Total Personnel |
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Anticipated Court Date: 10/15/2025
Anticipated Implementation Date (if different from Court date): Click or tap to enter a date.
Emergency/Disaster Recovery Note: Not an emergency, disaster, or ARPA related item
Legal funding compliance confirmed by: Paige Abernathy, First Assistant County Attorney-Legal Operations, 8/14/2025
Department Approval by: Louis Carr, IJIS Director, Heather Merkel, Director of Budget, Universal Services 7/31/2026
OMB CIP Team Approval by: William McGuinness, Director-Capital Projects & Infrastructure, 9/30/2026
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Commercial Paper Request (For OMB use only):
Receiving Department: Universal Services
Project PeopleSoft ID: NI050
CP Series Description: Commercial Paper Series D can be used for (1) construction of public works, (2) the purchase of automobiles, equipment and machinery, including computers, materials and supplies for the operation of the County’s precincts and departments (3) Professional services, including services provided by engineers, architects, attorneys, auditors, financial advisors, and fiscal agents, in connection with the contractual obligations described in (1) and (2).
Commercial Paper is being requested for the JWEB Application Repair & Replace project and is expected to be repaid within the next three fiscal years either through bonds, budgetary means or pay-as-you-go sources.
OMB Financial Management contact: Fahad Gulzar, Deputy Executive Director, Office of Management and Budget