Primary Department: Purchasing
Primary Department Head/Elected Official: Kimberly J. Williams, JD
Secondary Department: County Clerk
Secondary Department Head/Elected Official: Teneshia Hudspeth
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Renewal
Project ID (if applicable): 130160
Vendor/Entity Legal Name (if applicable): Tyler Technologies, Inc.
MWBE Contracted Goal (if applicable): 0%
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: 0% - Non-Divisible
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): Choose an item.
Request Summary (Agenda Caption):
title
Request for approval of a renewal option with Tyler Technologies, Inc. for court case management system for the County Clerk's Office for the period of December 16, 2025 - December 15, 2030, at a cost of $3,477,736 (130160), Justification for 0% MWBE Participation Goal: 0% - Non-Divisible.
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Background and Discussion:
The Harris County Clerk’s Office currently uses the Odyssey Case Management System (Enterprise Justice) to create, manage, and dispose of Probate, Mental Health, and Civil Court cases. Odyssey serves as the core platform supporting case-related operations and is central to ensuring consistent processes across the Clerk’s and Court support Offices. We continue to explore additional technologies that can augment or integrate with Odyssey to strengthen operational effectiveness and further streamline case management workflows.
Expected Impact:
The Odyssey Case Management System automates clerk and court operations for the Harris County Clerk’s and Courts’ Offices, including case management, scheduling, reporting, fee collection, and document management. Continued use of Odyssey improves staff productivity by streamlining office workflows and facilitating secure information-sharing across the Clerk’s and Courts’ Offices. These efficiencies significantly reduce redundant data entry and support faster, more accurate case processing. In parallel, exploring and integrating complementary technologies will enhance efficiency, extend functionality, and increase long-term operational effectiveness.
Alternative Options:
At present, the Odyssey Case Management System is fully utilized for creating, managing, collecting filing fees, and disposing of Probate, Mental Health, and Civil Court cases. While Odyssey remains the core case management solution, the County Clerk’s Office continues to evaluate and pilot additional technologies that may integrate with or augment Odyssey. This approach ensures flexibility in adopting innovative solutions that improve efficiency, enhance reporting capabilities, and better support evolving operational needs.
County Strategic Plan Goal: N/A
County Strategic Plan Objective: N/A
Justice/Safety Initiative (Goal 1): N/A
Infrastructure Initiative (Goal 2): N/A
Economy Initiative (Goal 3): N/A
Health Initiative (Goal 4): N/A
Climate/Resilience Initiative (Goal 5): N/A
Housing Initiative (Goal 6): N/A
Additional notes related to the Strategic Plan:
Prior Court Action (if any):
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Date |
Agenda Item # |
Action Taken |
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12/16/2014 |
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Award |
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12/15/2015 |
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Renewal No.1 |
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11/9/2021 |
203 |
Renewal No.2 |
Location: N/A
Address (if applicable): N/A
Precinct(s): Choose an item.
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Fiscal and Personnel Summary |
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Tyler - Odyssey Court Case Management System |
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Anticipated Court Date: 10/16/2025
Anticipated Implementation Date (if different from Court date): Click or tap to enter a date.
Emergency/Disaster Recovery Note: Not an emergency, disaster, or ARPA related item
Contact(s) name, title, department: Jason Knight, Sr. Director - Director of Special Projects and Purchasing, County Clerk’s Office - Azadeh Rahmdel, Sr. Contract Manager, Purchasing
Attachments (if applicable): Letter.