Primary Department: Purchasing
Primary Department Head/Elected Official: Kimberly J. Williams, JD
Secondary Department: Universal Services
Secondary Department Head/Elected Official: Sindhu Menon
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Amendment
Project ID (if applicable): 230045
Vendor/Entity Legal Name (if applicable): CyberOne LLC (corrected); CyberOne Security LLC (as approved)
MWBE Contracted Goal (if applicable):
MWBE Current Participation (if applicable):
Justification for 0% MWBE Participation Goal: 0% - Specialized, Technical, or Unique in Nature
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): N/A - Not a grant item
Request Summary (Agenda Caption):
title
Request for approval to correct the vendor name from CyberOne Security LLC (as approved) to CyberOne LLC (corrected) in the amount of $1,871,079 for Managed Service Provider (MSP) to provide Security Operations Center (SOC), Security Information and Event Management (SIEM) services, and Network Operations Center (NOC) services for Universal Services for the period of June 25, 2026 - June 24, 2027 (230045), Justification for 0% MWBE Participation Goal: 0% - Specialized, Technical, or Unique in Nature.
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Background and Discussion:
Managed Service Provider (MSP) to provide Security Operations Center (SOC), Security Information and Event Management (SIEM), and Network Operations Center (NOC) services for Harris County Universal Services (HCUS). The MSP solution enhances the ability to detect, prevent, and remediate advanced threats and attacks that target hosts on the Harris County systems and network.
Expected Impact:
The MSP assists in a full range of services related to the management plan, implementation, maintenance, communication, and improvement of the County’s network and security services as part of HCUS’ strategic initiative to build strong proactive measures to quickly detect and respond to cybersecurity threats and incidents.
Alternative Options:
N/A
County Strategic Plan Goal: N/A
County Strategic Plan Objective: N/A
Justice/Safety Initiative (Goal 1): N/A
Infrastructure Initiative (Goal 2): N/A
Economy Initiative (Goal 3): N/A
Health Initiative (Goal 4): N/A
Climate/Resilience Initiative (Goal 5): N/A
Housing Initiative (Goal 6): N/A
Additional notes related to the Strategic Plan:
Prior Court Action (if any):
|
Date |
Agenda Item # |
Action Taken |
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04/04/23 |
281 |
Advertisement Approval |
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06/25/24 |
279 |
Contract Award Approval |
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03/27/25 |
368 |
Renewal 1 Approval |
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09/18/25 |
306 |
Amendment 1 Approval |
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4/30/2026 |
41 |
Renewal 2 Approval |
Location: N/A
Address (if applicable): N/A
Precinct(s): Choose an item.
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Fiscal and Personnel Summary |
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Service Name |
Managed Service Provider (MSP) to provide Security Operations Center (SOC), Security Information and Event Management (SIEM) Services, and Network Operations Center (NOC) services for Harris County Universal Services |
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1000 - General Fund |
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$ |
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Total Existing Budget |
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Additional Budget Request (Requires Fiscal Review Request Form) |
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$ |
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Total Additional Budget Request |
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Total Funding Sources |
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Grants - Proposed Budget (For Grants Items only) |
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Local Match Source - Existing Budget: Choose an item. |
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Local Match Source - Additional Budget Request: Choose an item. |
$ |
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Grant Funds Applied for/Awarded (Total) |
$ |
$ |
$ |
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Personnel (Fill out section only if requesting new Position Control Numbers (PCN)s) |
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Current Position Count for Service |
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Additional Positions Request |
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Total Personnel |
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County Attorney’s Office Legal Review (for Harris County Code Items only) |
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CAO Reviewer Name and Title |
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CAO Review Completion Date |
Click or tap to enter a date. |
Anticipated Court Date: 6/25/2026
Anticipated Implementation Date (if different from Court date): Click or tap to enter a date.
Emergency/Disaster Recovery Note: Not an emergency, disaster, or ARPA related item
Contact(s) name, title, department:
Manoj Nair, Cybersecurity Manager for Universal Services;
Fatimata Ba, Asst. Director of 3rd Party Risk & Contract Compliance for Universal Services;
Jorge Geronimo, Sr. Manager of Contract Compliance for Universal Services;
Buki Oyewumi, Sr. Contract Manager, Office of Purchasing
Attachments (if applicable): Letter