Department: Universal Services
Department Head/Elected Official: Sindhu Menon, Executive Director and CIO
Regular or Supplemental RCA: Regular RCA
Type of Request: Policy
Project ID (if applicable):
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MWDBE Contracted Goal (if applicable):
MWDBE Current Participation (if applicable):
Justification for 0% MWDBE Participation Goal: N/A - Goal not applicable to request
Request Summary (Agenda Caption):
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Request for discussion and possible approval of the Harris County IT Governance Policy.
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Background and Discussion:
On May 7, 2024, Harris County Commissioners Court directed HCUS with the Office of County Administrator, the Purchasing Agent and the County Attorney to bring back the recommended governance structure that addresses technology prioritization, procurement and budgeting for Harris County departments including departments serviced by HCUS, County departments not serviced by HCUS, and those adjacent to Harris County inclusive of Harris County technology and software.
Harris County's IT Governance Policy (the policy) institutionalizes the processes necessary to ensure that IT aligns with the County's strategies and objectives; reduce risk by applying IT best practices and reuse to improve speed and quality of execution; optimize IT investment; and gain public trust and confidence through responsive and innovative constituent-facing digital services.
The purpose of the policy is to establish the definition and implementation of countywide IT governance and allow the establishment of the associated committees, roles, objectives, and responsibilities. The goal of the governance committees is to enable cooperation and information sharing, optimize County resources, and establish a common vision of technology utilization within Harris County. The policy serves as the enterprise-wide authority pertaining to the governance structure for IT investments.
Expected Impact:
The countywide IT Governance process that will help:
• Prioritize and align IT resources to projects with the most impact to Harris County strategic objectives,
• Reduce risk by applying IT best practices and reuse to improve speed and quality of execution,
• Optimize IT investment to consolidate and drive cost savings, and
• Gain public trust and confidence through responsive and innovative constituent-facing digital services.
If passed, HCUS recommends a minimum six-month implementation period to December 1st, 2024. This timeframe allows adequate time for departments to receive the necessary awareness, training and guidance to ensure implementation, operating effectiveness, and compliance.
Alternative Options:
Alignment with Goal(s):
_ Justice and Safety
_ Economic Opportunity
_ Housing
_ Public Health
_ Transportation
_ Flooding
_ Environment
X Governance and Customer Service
Prior Court Action (if any):
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Precinct(s): Countywide
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Anticipated Court Date: June 25, 2024
Anticipated Implementation Date (if different from Court date):
Emergency/Disaster Recovery Note: Not an emergency, disaster, or COVID-19 related item
Contact(s) name, title, department: Nicole Broyles, Senior Manager, Policy, Universal Services
Attachments (if applicable): Harris County IT Governance Policy