Department: Purchasing
Department Head/Elected Official: DeWight Dopslauf
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Renewal
Project ID (if applicable): 210111
Vendor/Entity Legal Name (if applicable): First Data Merchant Services LLC dba Express Merchant Processing Solutions
MWDBE Contracted Goal (if applicable): N/A
MWDBE Current Participation (if applicable): N/A
Justification for 0% MWDBE Participation Goal: 0% - Specialized, Technical, or Unique in Nature
Request Summary (Agenda Caption):
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Request for approval of a renewal option with First Data Merchant Services LLC dba Express Merchant Processing Solutions for payment processing services and payment technology solutions for the Toll Road Authority for the period of June 14, 2024 - June 13, 2025 at a cost of $33,512,922, and for the County Clerk to execute any applicable bonds to be received (210111), Justification for 0% MWDBE Participation Goal: 0% - Specialized, Technical, or Unique in Nature.
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Background and Discussion:
In May 2021, Commissioners Court approved the solicitation of a Request for Proposals for Payment Processing Services and Payment Technology Solutions for the Harris County Toll Road Authority (HCTRA), Job No. 21/0111. After review of submissions, First Data Merchant Services LLC dba Express Merchant Processing Solutions was found to be the best value to provide the identified need for HCTRA. On June 14, 2022 the Contract Award to First Data Merchant Services LLC dba Express Merchant Processing was approved in Commissioners Court for these services.
These services will document Support Team services, and processes to ensure high-quality and timely delivery of services such as availability of authorizations and transaction file communications, availability of credit card terminal connectivity and support, and responsiveness to Reported Problems, and Responsiveness to User Support Requests. This Addendum to the Agreement will be for one year with four (4) additional one (1) year option years.
Expected Impact:
This vendor is required to provide certain products and services to support Harris County Toll Road Authority on Payment Process Services and Payment Technology Solutions that generate a large portion of HCTRA’s main source of revenue. Not having these services in place would risk impacting the revenue stream.
Alternative Options:
No other recommended solutions for this identified need.
Alignment with Goal(s):
_ Justice and Safety
_ Economic Opportunity
_ Housing
_ Public Health
X Transportation
_ Flooding
_ Environment
_ Governance and Customer Service
Prior Court Action (if any):
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Date |
Agenda Item # |
Action Taken |
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5/11/21 |
187 |
Court approval to advertise for Request for Proposals |
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6/14/22 |
216 |
Contract Award |
Location: N/A
Address (if applicable): N/A
Precinct(s): Choose an item.
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Fiscal and Personnel Summary |
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IT Services and Operations |
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Anticipated Court Date: 3/26/24
Anticipated Implementation Date (if different from Court date): N/A
Emergency/Disaster Recovery Note: Not an emergency, disaster, or COVID-19 related item
Contact(s) name, title, department: David Patterson, Assistant Director, Tolling Operations, Chris Kaminski, PCard Manager, Taliyah Maynus, Buyer, Purchasing
Attachments (if applicable): Letter