Primary Department: Purchasing
Primary Department Head/Elected Official: Kimberly J. Williams, JD
Secondary Department: Universal Services
Secondary Department Head/Elected Official: Sindhu Menon
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Renewal
Project ID (if applicable): N/A
Vendor/Entity Legal Name (if applicable): SHI Government Solutions, Inc.
MWBE Contracted Goal (if applicable): Exempt
MWBE Current Participation (if applicable): Exempt
Justification for 0% MWBE Participation Goal: Exempt - Interlocal/Cooperative Agreement
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): Choose an item.
Request Summary (Agenda Caption):
title
Request for approval of a State of Texas Department of Information Resources (DIR) Cooperative Contract renewal option with SHI Government Solutions, Inc. for Microsoft Enterprise products and services for Harris County for the period of April 1, 2026 - March 31, 2027, at a cost of $15,564,788, Justification for 0% MWBE Participation Goal: Exempt - Interlocal/Cooperative Agreement.
end
Background and Discussion:
Request for approval of a State of Texas Department of Information Resources (DIR) Cooperative Contract
renewal option with SHI Government Solutions, Inc. for Microsoft enterprise products and services for Harris
County for the period of April 1, 2026 - March 31, 2027 at a cost of $15,564,788. Justification for 0% MWBE
Participation Goal: Exempt - Interlocal/Cooperative Agreement.
While Universal Services was able to identify and realize approximate $2 million license savings in the Enterprise Agreement from inactive users, dormant users (licenses not assigned), duplicate licenses, and right-sizing licenses. Overall Microsoft costs increased due to higher usage of Microsoft server and cloud services, and Azure web services, final migration of HCSO staff to Microsoft 365 licenses as well as the initial procurement of M365 AI Copilot licenses.
This is the final year of the SHI - Microsoft Contract. Universal Services will be working with Purchasing and other departments to renegotiate a new agreement.
Expected Impact:
N/A
Alternative Options:
N/A
County Strategic Plan Goal: Choose an item.
County Strategic Plan Objective: Choose an item.
Justice/Safety Initiative (Goal 1): Choose an item.
Infrastructure Initiative (Goal 2): Choose an item.
Economy Initiative (Goal 3): Choose an item.
Health Initiative (Goal 4): Choose an item.
Climate/Resilience Initiative (Goal 5): Choose an item.
Housing Initiative (Goal 6): Choose an item.
Additional notes related to the Strategic Plan:
Prior Court Action (if any):
|
Date |
Agenda Item # |
Action Taken |
|
03/26/2024 |
670 |
Award |
|
03/27/2025 |
390 |
Renewal No. 1 |
|
05/08/2025 |
469 |
Amendment No. 1 |
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Location:
Address (if applicable): N/A
Precinct(s): Choose an item.
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Fiscal and Personnel Summary |
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Service Name |
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Current Fiscal Year Cost |
Annual Fiscal Cost |
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Labor |
Non-Labor |
Total |
Recurring Expenses |
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Funding Sources |
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Existing Budget |
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|
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|
1000 - General Fund |
$ |
$15,564,788 |
$15,564,788 |
$ |
|
Choose an item. |
$ |
$ |
$ |
$ |
|
Choose an item. |
$ |
$ |
$ |
$ |
|
Total Existing Budget |
$ |
$15,564,788 |
$15,564,788 |
$ |
|
Additional Budget Request (Requires Fiscal Review Request Form) |
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|
Choose an item. |
$ |
$ |
$ |
$ |
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Choose an item. |
$ |
$ |
$ |
$ |
|
Choose an item. |
$ |
$ |
$ |
$ |
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Total Additional Budget Request |
$ |
$ |
$ |
$ |
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Total Funding Sources |
$ |
$15,564,788 |
$15,564,788 |
$ |
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Grants - Proposed Budget (For Grants Items only) |
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Labor |
Non-Labor |
Total |
No. of Grant Years |
|
Local Match Source - Existing Budget: Choose an item. |
$ |
$ |
$ |
|
|
Local Match Source - Additional Budget Request: Choose an item. |
$ |
$ |
$ |
|
|
Grant Funds Applied for/Awarded (Total) |
$ |
$ |
$ |
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Personnel (Fill out section only if requesting new Position Control Numbers (PCN)s) |
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Current Position Count for Service |
- |
- |
- |
- |
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Additional Positions Request |
- |
- |
- |
- |
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Total Personnel |
- |
- |
- |
- |
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County Attorney’s Office Legal Review (for Harris County Code Items only) |
|
CAO Reviewer Name and Title |
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CAO Review Completion Date |
Click or tap to enter a date. |
Anticipated Court Date: 3/19/2026
Anticipated Implementation Date (if different from Court date): Click or tap to enter a date.
Emergency/Disaster Recovery Note: Not an emergency, disaster, or ARPA related item
Contact(s) name, title, department: Elizabeth Lo, Chief Operating Officer for Universal Services; Fatimata Ba, Asst. Director of 3rd Party Risk & Contract Compliance for Universal Services; Jorge Geronimo, Sr. Manager of Contract Compliance for Universal Services; Kennedy Harden, Buyer, Harris County Purchasing
Attachments (if applicable): Letter