Primary Department: Purchasing
Primary Department Head/Elected Official: Paige McInnis
Secondary Department: Harris County Resources for Children and Adults
Secondary Department Head/Elected Official: Joel Levine
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Renewal
Project ID (if applicable): 240106
Vendor/Entity Legal Name (if applicable): CARE4SOFTWARE, Inc.
MWBE Contracted Goal (if applicable): N/A
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: N/A - Goal not applicable to request
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): Choose an item.
Request Summary (Agenda Caption):
title
Request for approval of a renewal option with CARE4SOFTWARE, Inc. for new enterprise case management system with electronic medical record for Resources for Children and Adults for the period of November 12, 2025 - November 11, 2026, at a cost of $132,300 (240106).
end
Background and Discussion:
HCRCA department has relied on the EVOLV client database for over two (2) decades, originally designed to
function with outdated software like Microsoft Explorer. However, the system's "canned reports" are
cumbersome to navigate and modify, necessitating costly upgrades and additional vendor contracts. With the
program's functionality no longer meeting our needs, it is imperative to explore a new client database solution
in partnership with Harris County Universal Services (US) to ensure consistent support. US provides
information technology (IT) support to Harris County Divisions and Offices with high quality, innovative, and
cost-effective solutions in order to optimize business and operating models of supported agencies.
Furthermore, the new database must align with HCRCA standards to maintain Council on Accreditation (COA)
certification, in collaboration with HCRCA’s Program Development department.
Expected Impact:
N/A
Alternative Options:
N/A
County Strategic Plan Goal: Choose an item.
County Strategic Plan Objective: Choose an item.
Justice/Safety Initiative (Goal 1): Choose an item.
Infrastructure Initiative (Goal 2): Choose an item.
Economy Initiative (Goal 3): Choose an item.
Health Initiative (Goal 4): Choose an item.
Climate/Resilience Initiative (Goal 5): Choose an item.
Housing Initiative (Goal 6): Choose an item.
Additional notes related to the Strategic Plan:
Prior Court Action (if any):
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Date |
Agenda Item # |
Action Taken |
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11/12/2024 |
250 |
Award |
Location:
Address (if applicable): N/A
Precinct(s): Choose an item.
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Fiscal and Personnel Summary |
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Total Existing Budget |
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Additional Budget Request (Requires Fiscal Review Request Form) |
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Total Funding Sources |
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Grants - Proposed Budget (For Grants Items only) |
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Local Match Source - Existing Budget: Choose an item. |
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$ |
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Local Match Source - Additional Budget Request: Choose an item. |
$ |
$ |
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Grant Funds Applied for/Awarded (Total) |
$ |
$ |
$ |
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Personnel (Fill out section only if requesting new PCNs) |
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Current Position Count for Service |
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Additional Positions Request |
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Total Personnel |
- |
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Anticipated Court Date: 8/26/2025
Anticipated Implementation Date (if different from Court date): Click or tap to enter a date.
Emergency/Disaster Recovery Note: Not an emergency, disaster, or ARPA related item
Contact(s) name, title, department: Christee Lewis, Division Director, Deputy Director, Information Technology and Facilities & Logistic, HC Resources for Children and Adults- Azadeh Rahmdel, Contract Manager, Purchasing Department
Attachments (if applicable): Letter