Primary Department: Purchasing
Primary Department Head/Elected Official: Paige McInnis
Secondary Department: Universal Services
Secondary Department Head/Elected Official: Sindhu Menon
Regular or Supplemental RCA: Supplemental RCA
Type of Request: Contract - Award
Project ID (if applicable): 240118
Vendor/Entity Legal Name (if applicable): CDW Government LLC
MWBE Contracted Goal (if applicable): N/A
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: 0% - Non-Divisible
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): Choose an item.
Request Summary (Agenda Caption):
title
Request by the Office of the Purchasing Agent for approval of an award on the basis of best proposal meeting requirements and that the County Judge execute an agreement with CDW Government LLC for multi-factor authentication solution for Universal Services for the period of May 22, 2025 - May 21, 2026 with four (4) one-year renewal options (240118), Justification for 0% MWBE Participation Goal: 0% - Non-Divisible.
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Background and Discussion:
Universal Services (US) supports the mission of Harris County by developing, implementing, and supporting high quality innovative and cost-effective Information Technology (IT) solutions. It is the responsibility of the US Public Safety Technology Applications team to protect the confidentiality, integrity and availability of those information systems and the data contained within them. A Multifactor Authentication (MFA) Solution shall increase security of all device access services and address regulatory requirements.
Expected Impact:
MFA implementation requires initial effort that will provide long-term benefits by significantly enhancing security, reducing risks, and improving compliance. By adopting MFA will balance security and user experience while ensuring smooth adoption and minimal disruption to operations.
Alternative Options:
There are no current alternatives in order to meet CJIS compliance.
County Strategic Plan Goal: 2. Connect our community with safe, reliable, equitably distributed, and well-maintained infrastructure.
County Strategic Plan Objective: Choose an item.
Justice/Safety Initiative (Goal 1): Choose an item.
Infrastructure Initiative (Goal 2): Choose an item.
Economy Initiative (Goal 3): Choose an item.
Health Initiative (Goal 4): Choose an item.
Climate/Resilience Initiative (Goal 5): Choose an item.
Housing Initiative (Goal 6): Choose an item.
Additional notes related to the Strategic Plan: Multifactor Authentication (MFA) adds a security layer needed to improve protections for users, identities, assets and information in every area of the Counties Strategic Plan Initiatives.
Prior Court Action (if any): N/A
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Anticipated Court Date: 5/22/2025
Anticipated Implementation Date (if different from Court date): Click or tap to enter a date.
Emergency/Disaster Recovery Note: Not an emergency, disaster, or COVID-19 related item
Contact(s) name, title, department:
Joe Jasso, Public Safety Technology Manager for Universal Services; Karen Vasquez, Director - Business Operations for Universal Services; Jorge Geronimo, Sr. Manager of Contract Compliance for Universal Services Sandra Melancon, Sourcing Manager, Purchasing Department
Attachments (if applicable): Letter, Agreement