Primary Department: Purchasing
Primary Department Head/Elected Official: Paige McInnis
Secondary Department: Universal Services
Secondary Department Head/Elected Official: Sindhu Menon
Regular or Supplemental RCA: Supplemental RCA
Type of Request: Contract - Amendment
Project ID (if applicable): N/A
Vendor/Entity Legal Name (if applicable): Precision Task Group, Inc
MWBE Contracted Goal (if applicable): N/A
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: N/A - Goal not applicable to request
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): Choose an item.
Request Summary (Agenda Caption):
title
Request by the Office of the Purchasing Agent that the County Judge execute an amendment to a State of Texas Department of Information Resources (DIR) Cooperative Contract agreement with Precision Task Group, Inc in the additional amount of $2,393,296 to modify the services to renew the licenses for ServiceNow implementation for 3-1-1 constituent relationship management solution for Universal Services for the period of July 20, 2021 - July 20, 2026.
end
Background and Discussion:
On July 20, 2021 Harris County approved a contract with Precision Task Group, Inc. to implement a 3-1-1 constituent relationship management solution. Harris County Universal Services is now requesting approval of a seventh amendment to modify license quantities and additional funding.
Expected Impact:
Continued use and support of software critical to Harris County operations.
Alternative Options:
N/A
County Strategic Plan Goal: Choose an item.
County Strategic Plan Objective: Choose an item.
Justice/Safety Initiative (Goal 1): Choose an item.
Infrastructure Initiative (Goal 2): Choose an item.
Economy Initiative (Goal 3): Choose an item.
Health Initiative (Goal 4): Choose an item.
Climate/Resilience Initiative (Goal 5): Choose an item.
Housing Initiative (Goal 6): Choose an item.
Additional notes related to the Strategic Plan:
Prior Court Action (if any):
|
Date |
Agenda Item # |
Action Taken |
|
7/20/21 |
373 |
Award |
|
4/5/22 |
240 |
Amendment 1 |
|
8/23/22 |
429 |
Amendment 2 |
|
1/31/23 |
335 |
Amendment 3 |
|
1/31/23 |
434 |
Supplemental/Amendment 4 |
|
3/26/24 |
431 |
Amendment 5 |
|
8/27/24 |
415 |
Supplemental/Amendment 6 |
Location: N/A
Address (if applicable): N/A
Precinct(s): Choose an item.
|
Fiscal and Personnel Summary |
|
Service Name |
ServiceNow Implementation for 3-1-1 Constituent Relationship Management Solution for Harris County Universal Service |
|
|
|
Current Fiscal Year Cost |
Annual Fiscal Cost |
|
|
Labor |
Non-Labor |
Total |
Recurring Expenses |
|
Funding Sources |
|
|
Existing Budget |
|
|
|
|
|
Choose an item. |
$ |
$ 2,393,296 |
$ 2,393,296 |
$ |
|
Choose an item. |
$ |
$ |
$ |
$ |
|
Choose an item. |
$ |
$ |
$ |
$ |
|
Total Existing Budget |
$ |
$ 2,393,296 |
$ 2,393,296 |
$ |
|
Additional Budget Request (Requires Fiscal Review Request Form) |
|
|
Choose an item. |
$ |
$ |
$ |
$ |
|
Choose an item. |
$ |
$ |
$ |
$ |
|
Choose an item. |
$ |
$ |
$ |
$ |
|
Total Additional Budget Request |
$ |
$ |
$ |
$ |
|
Total Funding Sources |
$ |
$ 2,393,296 |
$ 2,393,296 |
$ |
|
Grants - Proposed Budget (To be filled out by Grants staff only) |
|
|
Labor |
Non-Labor |
Total |
No. of Grant Years |
|
Local Match Source - Existing Budget: Choose an item. |
$ |
$ |
$ |
|
|
Local Match Source - Additional Budget Request: Choose an item. |
$ |
$ |
$ |
|
|
Grant Funds Applied for/Awarded (Total) |
$ |
$ |
$ |
|
|
Personnel (Fill out section only if requesting new PCNs) |
|
|
Current Position Count for Service |
- |
- |
- |
- |
|
Additional Positions Request |
- |
- |
- |
- |
|
Total Personnel |
- |
- |
- |
- |
Anticipated Court Date: 1/9/2025
Anticipated Implementation Date (if different from Court date): Click or tap to enter a date.
Emergency/Disaster Recovery Note: Not an emergency, disaster, or COVID-19 related item
Contact(s) name, title, department: Rina Fava (Director - Customer Experience for Universal Services; Karen Vasquez (Director - Business Operations for Universal Services); Jorge Geronimo (Sr. Manager of Contract Compliance for Universal Services); Jose Camacho (Senior Buyer - Purchasing)
Attachments (if applicable): Letter, Amendment