Primary Department: Universal Services
Primary Department Head/Elected Official: Sindhu Menon - Executive Director and CIO
Secondary Department: Universal Services
Secondary Department Head/Elected Official: Sindhu Menon - Executive Director and CIO
Regular or Supplemental RCA: Supplemental RCA
Type of Request: Financial Authorization
Project ID (if applicable):N/A
Vendor/Entity Legal Name (if applicable):N/A
MWBE Contracted Goal (if applicable): N/A
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: N/A - Goal not applicable to request
Grant Indirect Costs Rate (if applicable): N/A
Justification for 0% Grant Indirect Costs Rate (if applicable): N/A - Not a grant item
Request Summary (Agenda Caption):
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Request by Universal Services for approval for the Countywide Website Accessibility Management project, for compliance with Title II of the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and Supplemental Budget in the amount of $1,290,000.
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Background and Discussion:
This project identifies and resolves accessibility gaps across the countywide, enterprise level, digital ecosystem, reducing legal and reputational risk while improving and enhancing the user experience for all constituents. The extension of the Countywide Website Accessibility Compliance Management Program will include a discovery of the current digital ecosystem and remediating it to make it ADA Compliant. A prioritized list of the identified website enhancements will be implemented in phase III. The estimated cost of the website enhancements completed in Phase III may increase based on the findings.
Expected Impact:
Harris County requires a comprehensive, enterprise level review of all digital website content that will identify areas for improvement within the current digital ecosystem. Enhancements to all Harris County websites will be implemented based on prioritization and remediation recommendations to reach and maintain WCAG 2.1 AA compliance prior to the DOJ deadline.
Alternative Options:
Failure to complete this remediation could lead to non-compliance. Completing this program will ensure all Harris County has a digital ecosystem that is ADA compliant. Based on the discovery, websites countywide will be enhanced to meet the deadline posed by DOJ to be compliant by April 24, 2026.
County Strategic Plan Goal: Choose an item.
County Strategic Plan Objective: Choose an item.
Justice/Safety Initiative (Goal 1): E1: Modernize data and technology architecture across the legal system.
Infrastructure Initiative (Goal 2): Choose an item.
Economy Initiative (Goal 3): Choose an item.
Health Initiative (Goal 4): Choose an item.
Climate/Resilience Initiative (Goal 5): Choose an item.
Housing Initiative (Goal 6): Choose an item.
Additional notes related to the Strategic Plan:
Prior Court Action (if any):
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County Attorney’s Office Legal Review (for Harris County Code Items only) |
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Anticipated Court Date: 12/11/2025
Anticipated Implementation Date (if different from Court date): 12/11/2025
Emergency/Disaster Recovery Note: Not an emergency, disaster, or ARPA related item
Contact(s) name, title, department:
Attachments (if applicable):