Primary Department: Human Resources and Talent
Primary Department Head/Elected Official: Sakita Douglas, Interim Chief People Officer
Secondary Department: N/A
Secondary Department Head/Elected Official: N/A
Regular or Supplemental RCA: Regular RCA
Type of Request: Transmittal
Project ID (if applicable): N/A
Vendor/Entity Legal Name (if applicable): N/A
MWBE Contracted Goal (if applicable): N/A
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: N/A - Goal not applicable to request
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): N/A - Not a grant item
Request Summary (Agenda Caption):
title
Transmittal by Human Resources and Talent of the Employee Satisfaction Survey Results.
end
Background and Discussion:
In response to Commissioners Court’s request, Human Resources & Talent (HRT) is submitting its recommendations for implementing key findings from the November 2024 Employee Satisfaction Survey. The survey revealed relatively high job satisfaction among professional, administrative support, and managerial staff, while sworn officers and employees with two to ten years of service reported notable dissatisfaction.
To address these concerns and enhance the overall employee experience, HRT recommends a series of initiatives focused on improving communication, engagement, and professional development across Harris County. These include:
• Launching an employee engagement and communication portal
• Expanding leadership and career development opportunities
• Conducting employee focus groups to better understand and address concerns
Together, these initiatives aim to strengthen employee connections, promote well-being, and support a culture of continuous improvement.
Expected Impact:
HRT will collaborate with the Office of County Administration and Court Offices to develop an appropriate implementation strategy. A detailed cost estimate will be presented in FY 2026.
Approximate projected cost is $470,000:
• $310,000 to develop, launch and maintain a countywide employee engagement platform using Qualtrics, offering pulse surveys, stay interviews, and interactive feedback dashboards.
• $160,000 to expand and deliver leadership and career development training countywide for mid-level managers and supervisors.
Alternative Options: N/A
County Strategic Plan Goal: N/A
County Strategic Plan Objective: K: Provide workers with training and other supports (e.g. child care) to participate fully in the local economy.
Justice/Safety Initiative (Goal 1): N/A
Infrastructure Initiative (Goal 2): N/A
Economy Initiative (Goal 3): N/A
Health Initiative (Goal 4): N/A
Climate/Resilience Initiative (Goal 5): N/A
Housing Initiative (Goal 6): N/A
Additional notes related to the Strategic Plan:
Prior Court Action (if any):
|
Date |
Agenda Item # |
Action Taken |
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3/26/2024 |
680 |
For Human Resources and Talent to create a plan for either exit survey or annual employee satisfaction surveys. |
|
3/27/2025 |
50 |
Request for discussion and possible action regarding the Harris County employee satisfaction survey. |
Location:
Address (if applicable): N/A
Precinct(s): Countywide
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Anticipated Court Date: 8/26/2025
Anticipated Implementation Date (if different from Court date): Click or tap to enter a date.
Emergency/Disaster Recovery Note: Not an emergency, disaster, or ARPA related item
Contact(s) name, title, department: Sakita Douglas, Interim Chief People Officer
Attachments (if applicable): N/A