Primary Department: Purchasing
Primary Department Head/Elected Official: Kimberly J. Williams, JD
Secondary Department: Toll Road Authority
Secondary Department Head/Elected Official: Roberto Trevino
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Award
Project ID (if applicable): N/A
Vendor/Entity Legal Name (if applicable): SHI Government Solutions, Inc.
MWBE Contracted Goal (if applicable): N/A
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: Exempt - Interlocal/Cooperative Agreement
Grant Indirect Costs Rate (if applicable): N/A
Justification for 0% Grant Indirect Costs Rate (if applicable): N/A - Not a grant item
Request Summary (Agenda Caption):
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Request for approval of a State of Texas Department of Information Resources (DIR) Cooperative Contract award on the basis of only quote and that the County Judge execute an addendum to an agreement with SHI Government Solutions, Inc. in the amount of $1,500,000 for Security Information and Event Management (SIEM) and Managed Security Services (MSS) for the Toll Road Authority for the period of October 29, 2026 - October 28, 2027 with four (4) one-year renewal options, Justification for 0% MWBE Participation Goal: Exempt - Interlocal/Cooperative Agreement.
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Background and Discussion:
Harris County Toll Road Authority (HCTRA) requires Security Information and Event Management (SIEM) and Managed Security Services (MSS) solutions to support the monitoring and management of its information technology environment. HCTRA is a PCI Level One organization and is responsible for monitoring and managing system security logs, login anomalies, events, vulnerabilities, and intrusion protection and detection.
HCTRA seeks to replace its current SIEM solution with CrowdStrike Next-Gen SIEM, CrowdStrike Identity, and CrowdStrike OverWatch managed services. The solution will provide centralized security monitoring, managed detection and response, identity protection, vulnerability visibility, reporting, and 24x7 managed security services. The solution is intended to protect the confidentiality, integrity, and availability of HCTRA systems and information while improving service and supporting legal and regulatory compliance.
Harris County seeks to obtain these services from SHI Government Solutions, Inc. through a cooperative purchase procurement under RSO No. 00003286. The agreement provides for an initial twelve-month term with four optional one-year renewal periods and establishes a maximum compensation of $1,500,000.
Expected Impact:
Approval of this request will allow HCTRA to implement an updated Security Information and Event Management (SIEM) solution and managed security services to strengthen the monitoring, detection, and response to cybersecurity threats. The services will provide 24x7 security monitoring, improved visibility into security events and vulnerabilities, and support HCTRA’s continued compliance with PCI DSS requirements.
Failure to approve this request could impact HCTRA’s ability to maintain the necessary security monitoring and managed services needed to protect its systems and information.
Alternative Options:
No other recommended solution for this identified need.
County Strategic Plan Goal: 2. Connect our community with safe, reliable, equitably distributed, and well-maintained infrastructure.
County Strategic Plan Objective: N/A
Justice/Safety Initiative (Goal 1): N/A
Infrastructure Initiative (Goal 2): N/A
Economy Initiative (Goal 3): N/A
Health Initiative (Goal 4): N/A
Climate/Resilience Initiative (Goal 5): N/A
Housing Initiative (Goal 6): N/A
Additional notes related to the Strategic Plan:
Prior Court Action (if any):
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Personnel (Fill out section only if requesting new Position Control Numbers (PCN)s) |
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County Attorney’s Office Legal Review (for Harris County Code Items only) |
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Anticipated Court Date: 10/29/2026
Anticipated Implementation Date (if different from Court date): Click or tap to enter a date.
Emergency/Disaster Recovery Note: Not an emergency, disaster, or ARPA related item
Contact(s) name, title, department: Nicole Stuttz, Chief of Staff, Harris County Toll Road Authority, Margaret Obot, Sr. Sourcing Manager, Purchasing
Attachments (if applicable): Letter, Addendum/Agreement