Primary Department: Public Health Services
Primary Department Head/Elected Official: Leah Barton - Executive Director
Secondary Department: N/A
Secondary Department Head/Elected Official:
Regular or Supplemental RCA: Regular RCA
Type of Request: Financial Authorization
Project ID (if applicable): FY26_RW_QM
Vendor/Entity Legal Name (if applicable): Hawk Marketplace
MWBE Contracted Goal (if applicable): N/A
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: N/A - Goal not applicable to request
Grant Indirect Costs Rate (if applicable): N/A
Justification for 0% Grant Indirect Costs Rate (if applicable): N/A - Not a grant item
Request Summary (Agenda Caption):
title
Request for approval to purchase $10.00 Walmart gift cards in an amount not to exceed $4,997.20 (including shipping) from Hawk Marketplace to provide to Ryan White clients as incentives to complete the annual client satisfaction surveys.
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Background and Discussion:
Ryan White Grant Administration oversees the collection of client feedback for services supported by Part A funding. Each year, the client satisfaction survey gathers direct input from individuals who have received Ryan White–funded services. These services include outpatient ambulatory health care, case management, oral health care, medical transportation, and other critical support services. The distribution of gift cards as part of this process is allowable and follows the guidance outlined in the Ryan White HIV/AIDS Program Services: Eligible Individuals & Allowable Uses of Funds Policy Clarification Notice (PCN) #16-02.
Expected Impact:
The annual client satisfaction survey will provide actionable feedback that improves service delivery, strengthens client engagement, and ensures Ryan White Part A–funded programs continue to meet the needs of people living with HIV in the Houston Eligible Metropolitan Area, including Harris County.
Alternative Options:
N/A
County Strategic Pla...
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