Primary Department: Purchasing
Primary Department Head/Elected Official: Kimberly J. Williams, JD
Secondary Department: Toll Road Authority
Secondary Department Head/Elected Official: Roberto Trevino
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Renewal
Project ID (if applicable): 210429
Vendor/Entity Legal Name (if applicable): TollPlus, LLC
MWBE Contracted Goal (if applicable): 35%
MWBE Current Participation (if applicable): 25.93%
Justification for 0% MWBE Participation Goal: N/A - Goal is not 0% and is listed above
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): Choose an item.
Request Summary (Agenda Caption):
title
Request for approval of a renewal option with TollPlus, LLC for image based transaction processing support services for the Toll Road Authority for the period of November 1, 2026 – October 31, 2027 at a cost of $19,200,000, and for the County Clerk to execute any applicable bonds to be received (210429), MWBE Contracted Goal: 35%, MWBE Current Participation: 25.93%.
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Background and Discussion:
On March 26, 2024, Harris County Toll Road Authority (HCTRA) entered into a Master Services Agreement with TollPlus, LLC for the design, development, testing, implementation, support, and maintenance of an image review solution utilized for toll transaction processing. Due to increased transaction volumes, including additional Texas Department of Transportation (TxDOT) lane activity, HCTRA has identified the need for additional funding and updated operational requirements related to image review services.
On May 26,2026 Amendment No. 1 was requested to increase the contract amount by $5,010,852, bringing the total contract value to $19,200,000. The amendment also updates Exhibit C performance requirements related to image review errors and replaces the existing Image Review Reject Definitions User Guide Version 14 with Version 17.
Expected Impact:
Approval o...
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