Primary Department: Purchasing
Primary Department Head/Elected Official: Kimberly J. Williams, JD
Secondary Department: Universal Services
Secondary Department Head/Elected Official: Sindhu Menon
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Renewal
Project ID (if applicable): 230437
Vendor/Entity Legal Name (if applicable): Enterprise Systems Corporation
MWBE Contracted Goal (if applicable): 0%
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: 0% - Non-Divisible
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): N/A - Not a grant item
Request Summary (Agenda Caption):
title
Request for approval of a renewal option with Enterprise Systems Corporation for maintenance, support and related items for Avaya phone systems for Universal Services for the period of August 7, 2026 - August 6, 2027, at a cost of $700,000 (230437), Justification for 0% MWBE Participation Goal: 0% - Non-Divisible.
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Background and Discussion:
On August 07, 2025 Commissioners Court approved the advertisement of a solicitation for Maintenance, Support and Related Items for Avaya Phone Systems. Harris County Universal Services is now requesting approval of the first renewal of Enterprise Systems Corporations.
Expected Impact:
To continue providing maintenance and support for departments utilizing the Avaya phone system.
Alternative Options:
N/A
County Strategic Plan Goal: N/A
County Strategic Plan Objective: N/A
Justice/Safety Initiative (Goal 1): N/A
Infrastructure Initiative (Goal 2): N/A
Economy Initiative (Goal 3): N/A
Health Initiative (Goal 4): N/A
Climate/Resilience Initiative (Goal 5): N/A
Housing Initiative (Goal 6): N/A
Additional notes related to the Strategic Plan:
Prior Court Action (if any):
Date
Agenda Item #
Action Taken
8/7/2025
276
Contract Award
Location:
Address (if applicable): N/A
Precin...
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