Primary Department: Purchasing
Primary Department Head/Elected Official: Kimberly J. Williams, JD
Secondary Department: Sheriff
Secondary Department Head/Elected Official: Ed Gonzalez
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Renewal
Project ID (if applicable): N/A
Vendor/Entity Legal Name (if applicable): Comprehensive Communication Services, LLC
MWBE Contracted Goal (if applicable):
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: Exempt - Interlocal/Cooperative Agreement
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): Choose an item.
Request Summary (Agenda Caption):
title
Request for approval of a State of Texas Department of Information Resources (DIR) Cooperative Contract renewal option with Comprehensive Communication Services, LLC for 9-1-1 response system for the Sheriff's Office for the period of September 13, 2026 - September 12, 2027, at a cost of $279,248, Justification for 0% MWBE Participation Goal: Exempt - Interlocal/Cooperative Agreement.
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Background and Discussion:
Reverse 911 is a necessary public safety service that allows governmental agencies to communicate with the
community during an emergency situation. Reverse 911 provides the county the functionality to send text
messages and phone calls to cell phones and landlines within the county's jurisdiction, and to County staff
members.
Expected Impact:
The Rave Smart911 service is the only reverse 911 vendor that is compatible with all governmental agency
partners within the Sheriff's jurisdiction, due to a school system panic button which requires the Sheriff's 911
call center to have the same system in order to receive the alert
Alternative Options:
NA
County Strategic Plan Goal: N/A
County Strategic Plan Objective: N/A
Justice/Safety Initiative (Goal 1): N/A
Infrastructure Initiative (Goal 2): N/A
Economy Initiative (G...
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