Primary Department: Universal Services
Primary Department Head/Elected Official: Sindhu Menon, Executive Director & CIO
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Secondary Department Head/Elected Official:
Regular or Supplemental RCA: Regular RCA
Type of Request: Transmittal
Project ID (if applicable):
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MWBE Contracted Goal (if applicable): N/A
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: N/A - Goal not applicable to request
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Request Summary (Agenda Caption):
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Transmittal by Universal Services of an update on upgrading JWEB.
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Background and Discussion:
This transmittal is to inform Commissioners Court with details of a planned JWEB system upgrade scheduled for Sunday, May 17, 2026, as part of Harris County's continued investment to modernize the County's most critical justice support system and to enable enhanced system reliability and availability.
The upcoming upgrade has been planned and discussed with our Justice and Law Enforcement partners, and the proposed date and time has been finalized in collaboration with all affected stakeholders. The IJTC Board members include DAO, CA, DCO, CCL, HCSO, PDO and US. The larger community of JWEB users includes all Justice and Law Enforcement entities within Harris County, and many externals to Harris County agencies. The proposed upgrade has been communicated in Change Advisory Meeting with all technology liaisons within the stakeholder community. Additional communications have happened in technology working groups, via meetings and emails, and in the monthly as well quarterly board meeting.
This JWEB upgrade or infrastructure modernization step will involve upgrading our database systems, i.e., SQL Server, to strengthen the platform's performance, stability, and resilience. This is a ...
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