Primary Department: Purchasing
Primary Department Head/Elected Official: Kimberly J. Williams, JD
Secondary Department: Universal Services
Secondary Department Head/Elected Official: Sindhu Menon
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Renewal
Project ID (if applicable): 230045
Vendor/Entity Legal Name (if applicable): CyberOne Security LLC
MWBE Contracted Goal (if applicable): 0%
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: 0% - Specialized, Technical, or Unique in Nature
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): N/A - Not a grant item
Request Summary (Agenda Caption):
Title
Request for approval of a renewal option with CyberOne Security LLC for Managed Service Provider (MSP) to provide Security Operations Center (SOC), Security Information and Event Management (SIEM) services, and Network Operations Center (NOC) services for Universal Services for the period of June 25, 2026 - June 24, 2027, at a cost of $1,871,079, and for the County Clerk to execute any applicable bonds to be received (230045), Justification for 0% MWBE Participation Goal: 0% - Specialized, Technical, or Unique in Nature.
End
Background and Discussion:
Managed Service Provider (MSP) to provide Security Operations Center (SOC), Security Information and Event Management (SIEM), and Network Operations Center (NOC) services for Harris County Universal Services (HCUS). The MSP solution enhances the ability to detect, prevent, and remediate advanced threats and attacks that target hosts on the Harris County systems and network.
Expected Impact:
The MSP assists in a full range of services related to the management plan, implementation, maintenance, communication, and improvement of the County's network and security services as part of HCUS' strategic initiative to build strong proactive measures to quickly detect and respond to cybersecurity t...
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