Primary Department: Tax Assessor-Collector
Primary Department Head/Elected Official: Annette Ramirez
Secondary Department: Universal Services
Secondary Department Head/Elected Official: Sindhu Menon
Regular or Supplemental RCA: Regular RCA
Type of Request: Position
Project ID (if applicable): N/A
Vendor/Entity Legal Name (if applicable): N/A
MWBE Contracted Goal (if applicable): N/A
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: N/A - Goal not applicable to request
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): N/A - Not a grant item
Request Summary (Agenda Caption):
title
Request for approval to transfer two (2) positions and employees to Universal Services, including budget effective April 4, 2026 following the successful completion of background checks.
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Background and Discussion:
The Harris County Tax Office (HCTO) brought in a consultant to conduct a comprehensive IT assessment across three critical technology domains: 1) HCTO's core business applications, 2) Infrastructure, and 3) IT Helpdesk operations. One of the key recommendations in the assessment is to fully move server infrastructure and database administration to Universal Services (US) because the HCTO is heavily dependent on US for server provisioning and maintenance and at times, requests US support for necessary patching.
The transition of server infrastructure and database administration to Universal Services includes the transition of 2.0 position FTEs and employees to US to support these functions.
Expected Impact:
The transition of server infrastructure and database administration functions to Universal Services will
Position US to better maintain compliance with county standards while strengthening overall support capabilities. By consolidating these responsibilities within US, we will reduce delays currently caused by dependences on US for server procurement, acce...
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