Primary Department: Purchasing
Primary Department Head/Elected Official: Kimberly J. Williams, JD
Secondary Department: Universal Services
Secondary Department Head/Elected Official: Sindhu Menon
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Renewal
Project ID (if applicable): N/A
Vendor/Entity Legal Name (if applicable): SHI Government Solutions, Inc.
MWBE Contracted Goal (if applicable): Exempt
MWBE Current Participation (if applicable): Exempt
Justification for 0% MWBE Participation Goal: Exempt - Interlocal/Cooperative Agreement
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): Choose an item.
Request Summary (Agenda Caption):
title
Request for approval of a State of Texas Department of Information Resources (DIR) Cooperative Contract renewal option with SHI Government Solutions, Inc. for Microsoft Enterprise products and services for Harris County for the period of April 1, 2026 - March 31, 2027, at a cost of $15,564,788, Justification for 0% MWBE Participation Goal: Exempt - Interlocal/Cooperative Agreement.
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Background and Discussion:
Request for approval of a State of Texas Department of Information Resources (DIR) Cooperative Contract
renewal option with SHI Government Solutions, Inc. for Microsoft enterprise products and services for Harris
County for the period of April 1, 2026 - March 31, 2027 at a cost of $15,564,788. Justification for 0% MWBE
Participation Goal: Exempt - Interlocal/Cooperative Agreement.
While Universal Services was able to identify and realize approximate $2 million license savings in the Enterprise Agreement from inactive users, dormant users (licenses not assigned), duplicate licenses, and right-sizing licenses. Overall Microsoft costs increased due to higher usage of Microsoft server and cloud services, and Azure web services, final migration of HCSO staff to Microsoft 365 licenses as well as the initial procurement of M365 AI Copilo...
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