Legislation Details

File #: 26-0527    Version: 1 Name:
Type: Contract - Amendment Status: Passed
File created: 1/12/2026 In control: Commissioners Court
On agenda: 1/29/2026 Final action: 1/29/2026
Title: Request that the County Judge execute an amendment to a State of Texas Department of Information Resources (DIR) Cooperative Contract agreement with Precision Task Group, Inc in the additional amount of $1,115,378 to add a new statement of work for Phase IV of the Project for ServiceNow Implementation for 3-1-1 constituent relationship management solution for Universal Services for the period of July 20, 2021 - July 20, 2026, Justification for 0% MWBE Participation Goal: Exempt - Interlocal/Cooperative Agreement.
Attachments: 1. 26-0527 DIR Amendment to Agreement Contract 00000576 - Precision Task Group, Inc
Primary Department: Purchasing
Primary Department Head/Elected Official: Kimberly J. Williams, JD

Secondary Department: Universal Services
Secondary Department Head/Elected Official: Sindhu Menon

Regular or Supplemental RCA: Regular RCA

Type of Request: Contract - Amendment

Project ID (if applicable): N/A
Vendor/Entity Legal Name (if applicable): Precision Task Group, Inc

MWBE Contracted Goal (if applicable): N/A
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: Exempt - Interlocal/Cooperative Agreement

Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): Choose an item.

Request Summary (Agenda Caption):
title
Request that the County Judge execute an amendment to a State of Texas Department of Information Resources (DIR) Cooperative Contract agreement with Precision Task Group, Inc in the additional amount of $1,115,378 to add a new statement of work for Phase IV of the Project for ServiceNow Implementation for 3-1-1 constituent relationship management solution for Universal Services for the period of July 20, 2021 - July 20, 2026, Justification for 0% MWBE Participation Goal: Exempt - Interlocal/Cooperative Agreement.
end

Background and Discussion:
On July 20, 2021 Harris County approved a contract with Precision Task Group, Inc. to implement a 3-1-1
constituent relationship management solution. Harris County Universal Services is now requesting approval of
the tenth amendment to add a new statement of work for Phase IV of the project and providing additional funding.

Expected Impact:
To modernize case management and service delivery for veterans in Harris County by bringing the Veterans Services Department (VSD) onto the ServiceNow platform, with case intake available via the Harris County 3-1-1 system.

Alternative Options:
N/A

County Strategic Plan Goal: Choose an item.
County Strategic Plan Objective: Choose an item.
Justice/Safety Initi...

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