Primary Department: Universal Services
Primary Department Head/Elected Official: Sindhu Menon, MS, MBA, CGCIO, CISA, PMP, ITIL, CISSM
Secondary Department: County Engineer
Secondary Department Head/Elected Official: Milton Rahman, PhD, P.E., PMP, CFM, ENV SP
Regular or Supplemental RCA: Regular RCA
Type of Request: Discussion Item
Project ID (if applicable): N/A
Vendor/Entity Legal Name (if applicable): N/A
MWBE Contracted Goal (if applicable): N/A
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: N/A - Goal not applicable to request
Grant Indirect Costs Rate (if applicable): N/A
Justification for 0% Grant Indirect Costs Rate (if applicable): N/A - Not a grant item
Request Summary (Agenda Caption):
title
Request for discussion and possible action to implement Artificial Intelligence (AI) and other software improvements for the permitting process.
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Background and Discussion:
On September 9, 2025, Commissioners Court directed the Office of the County Engineer (OCE) to develop a plan for using artificial intelligence (AI) and other software improvements for permitting. OCE has conducted research on AI software tools and is collaborating with Universal Services to develop a Project Delivery Plan.
Universal Services currently manages and supports the ePermit system in collaboration with OCE. On December 11, 2025, Commissioners Court directed Universal Services to establish governance on the standards, analysis, deployment, management, and training of all A.I. software and tools across departments within the County's network to ensure security compliance with all federal and state laws, and County's policies.
Universal Services will partner with OCE and relevant departments such as Fire Marshal's Office (FMO), Flood Control District (FCD), Public Health Services (PHS), and any other departments to identify the need, assess the risk, propose and build the AI solution for e-permitting, and ensure a smooth de...
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