Primary Department: Purchasing
Primary Department Head/Elected Official: Kimberly J. Williams, JD
Secondary Department: Flood Control District
Secondary Department Head/Elected Official: Tina Petersen
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Amendment
Project ID (if applicable): 210117
Vendor/Entity Legal Name (if applicable): OpenGov, Inc.
MWBE Contracted Goal (if applicable): 0%
MWBE Current Participation (if applicable): N/A
Justification for 0% MWBE Participation Goal: 0% - Non-Divisible
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): Choose an item.
Request Summary (Agenda Caption):
title
Request that the County Judge execute an amendment to an agreement and a renewal option with OpenGov, Inc. in the additional amount of $288,179 for additional services for work order management system for Harris County for the period of December 28, 2025 - December 27, 2026 (210117), Justification for 0% MWBE Participation Goal: 0% - Non-Divisible.
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Background and Discussion:
Software system used to develop and track work orders, including budget, expenditures (e.g., labor, equipment, and materials), photos, contact information, notes, scheduling, Federal Emergency Management Agency (FEMA) tracking, etc. Secondary uses of the system may include but are not limited to: Work orders for Fleet Management, integration into Harris County budget software (PeopleSoft); Customer Service Requests software (Microsoft Dynamics CRM); and asset management software. HCUS request approval of the fourth renewal for the term December 28, 2025 through December 27, 2026.
Expected Impact:
Continued maintenance and support of software used throughout Harris County.
Alternative Options:
N/A
County Strategic Plan Goal: N/A
County Strategic Plan Objective: Choose an item.
Justice/Safety Initiative (Goal 1): Choose an item.
Infrastructure Initiative (Goal 2): Choose an item.
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