Primary Department: Universal Services
Primary Department Head/Elected Official: Sindhu Menon - Executive Director & Chief Information Officer
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Regular or Supplemental RCA: Regular RCA
Type of Request: Transmittal
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Justification for 0% MWBE Participation Goal: N/A - Goal not applicable to request
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Request Summary (Agenda Caption):
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Transmittal by Universal Services of an update regarding Enterprise Technology Asset Management (ETAM) Program.
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Background and Discussion:
Harris County Universal Services (HCUS) identified a gap in County's technology asset management in the year 2023. This gap was confirmed through the 5-year financial plan analysis. With approval of Commissioner Court on December 10, 2024, and in partnership with Boston Consulting Group (BCG) and Office of Management and Budget (OMB), HCUS is developing an Enterprise Technology Asset Management Program (ETAM). The ETAM Program Update details the progress of the ETAM pilot involving six agencies (OMB, OCA, HCUS, Flood Control District, Constable 7, District Court Agency) and status and progress made in the two phases of the ETAM Program
With the first phase of the Enterprise Technology Asset Management Program Harris County Universal Services successfully achieved the goal of standardizing laptops and computer assets from 70+ devices to 7 devices, which will optimize the IT spend across different assets including Computers, Software license, Telecom and other. The second phase was to optimize the license spend of Microsoft Office 365 licenses, the County realized $1.4 M in direct savings that were achieved and included in...
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