Primary Department: Purchasing
Primary Department Head/Elected Official: Paige McInnis
Secondary Department: Public Health Services
Secondary Department Head/Elected Official: Leah Barton
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Renewal
Project ID (if applicable): 230425
Vendor/Entity Legal Name (if applicable): Universe Technical Translation, Inc.; Language Line Services, Inc.; and MasterWord Services, Inc.
MWBE Contracted Goal (if applicable): 37%
MWBE Current Participation (if applicable): 100%
Justification for 0% MWBE Participation Goal: N/A - Goal is not 0% and is listed above
Grant Indirect Costs Rate (if applicable): N/A
Justification for 0% Grant Indirect Costs Rate (if applicable): N/A - Not a grant item
Request Summary (Agenda Caption):
title
Request for approval of a renewal option with Universe Technical Translation, Inc.; Language Line Services, Inc.; and MasterWord Services, Inc. for medical interpretation and translation services for Public Health Services for the period of June 25, 2025 - June 24, 2026, at a cost of $1,549,557 (230425), MWBE Contracted Goal: 37%, MWBE Current Participation: 100%.
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Background and Discussion:
The Refugee Program helps to serve the health needs of newly arrived refugees in the Harris County Area. Universe Technical Translation, Inc., Language Line Services, and MasterWord Services, Inc. all help to provide these services by acting as a translator for those who may not be able to communicate on their own.
Expected Impact:
The renewal allows for these services to continue and to assist refugees now living in Harris County. In doing so we provide a better standard of care.
Alternative Options:
No other options recommended for this identified need.
County Strategic Plan Goal: 4. Improve physical and mental health outcomes across all communities.
County Strategic Plan Objective: N/A
Justice/Safety Initiative (Goal 1): Choose an item.
Infrastructure Initia...
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