Primary Department: Purchasing
Primary Department Head/Elected Official: Paige McInnis
Secondary Department: Universal Services
Secondary Department Head/Elected Official: Sindhu Menon
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Renewal
Project ID (if applicable): 230045
Vendor/Entity Legal Name (if applicable): CyberOne LLC
MWBE Contracted Goal (if applicable): 0%
MWBE Current Participation (if applicable): 0%
Justification for 0% MWBE Participation Goal: 0% - Specialized, Technical, or Unique in Nature
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): Choose an item.
Request Summary (Agenda Caption):
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Request for approval of a renewal option with CyberOne LLC for Managed Service Provider (MSP) to provide Security Operations Center (SOC), Security Information and Event Management (SIEM) services, and Network Operations Center (NOC) services for Universal Services-Technology for the period of June 25, 2025 - June 24, 2026, at a cost of $1,568,569, and for the County Clerk to execute any applicable bonds to be received (230045), Justification for 0% MWBE Participation Goal: 0% - Specialized, Technical, or Unique in Nature.
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Background and Discussion:
Managed Service Provider (MSP) to provide Security Operations Center (SOC), Security Information and Event
Management (SIEM), and Network Operations Center (NOC) services for Harris County Universal Services
(HCUS). The MSP solution shall enhance the ability to detect, prevent, and remediate advanced threats and
attacks that target hosts on the Harris County systems and network.
Expected Impact:
The MSP shall assist in a full range of services related to the management plan, implementation, maintenance,
communication, and improvement of the County's network and security services as part of HCUS' strategic
initiative to build strong proactive measures to quickly detect and respond to cybersecurity threats and
inciden...
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