Primary Department: Purchasing
Primary Department Head/Elected Official: Paige McInnis
Secondary Department: N/A
Secondary Department Head/Elected Official:
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Renewal
Project ID (if applicable): 210374
Vendor/Entity Legal Name (if applicable): Masterword Services, Inc.; Language Line Services, Inc.; GLOBO Language Solutions, LLC; WorldWide Interpreters, Inc.
MWBE Contracted Goal (if applicable): 0%
MWBE Current Participation (if applicable):0%
Justification for 0% MWBE Participation Goal: 0% - Minimal MWDBE Availability
Grant Indirect Costs Rate (if applicable):
Justification for 0% Grant Indirect Costs Rate (if applicable): Choose an item.
Request Summary (Agenda Caption):
title
Request for approval of a renewal option with Masterword Services, Inc. in the amount of $700,000; Language Line Services, Inc., $700,000; GLOBO Language Solutions, LLC, $300,000; and Worldwide Interpreters, Inc., $300,000 for translation and interpretation services for Harris County for the period of April 5, 2025 - April 4, 2026 (210374), Justification for 0% MWBE Participation Goal: 0% - Minimal MWDBE Availability.
end
Background and Discussion:
Request by the Office of the Purchasing Agent for approval of the third renewal. As the most populous
county in Texas and the third most populous county in the United States, a major international city, Houston
and its environment is home to more than 100 ethnic groups and cultures. There has been increasing requests
from various Departments seeking the services of document translators, in-person and over the phone
interpreters. Most the departments are dealing with a substantial amount of highly confidential information.
To keep up services with the increasing population, it is crucial to have a county-wide translation and
interpretation services that will be available for the departments in delivering their essential services by
communicating clearly and reliably...
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