Department: Purchasing
Department Head/Elected Official: Paige McInnis
Regular or Supplemental RCA: Regular RCA
Type of Request: Contract - Award
Project ID (if applicable): 240106
Vendor/Entity Legal Name (if applicable): CARE4SOFTWARE, Inc.
MWDBE Contracted Goal (if applicable): N/A
MWDBE Current Participation (if applicable): N/A
Justification for 0% MWDBE Participation Goal: N/A - Goal not applicable to request
Request Summary (Agenda Caption):
title
Request for approval of an award on the basis of best proposal meeting requirements and that the County Judge execute an agreement with CARE4SOFTWARE, Inc. for new enterprise case management system with electronic medical record for Resources for Children and Adults for the period of November 12, 2024 - November 11, 2025 with four (4) one-year renewal options (240106).
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Background and Discussion:
HCRCA department has relied on the EVOLV client database for over two (2) decades, originally designed to function with outdated software like Microsoft Explorer. However, the system's "canned reports" are cumbersome to navigate and modify, necessitating costly upgrades and additional vendor contracts. With the program's functionality no longer meeting our needs, it is imperative to explore a new client database solution in partnership with Harris County Universal Services (US) to ensure consistent support. US provides information technology (IT) support to Harris County Divisions and Offices with high quality, innovative, and cost-effective solutions in order to optimize business and operating models of supported agencies. Furthermore, the new database must align with HCRCA standards to maintain Council on Accreditation (COA) certification, in collaboration with HCRCA's Program Development department.
Expected Impact:
N/A
Alternative Options:
N/A
Alignment with Goal(s): N/A
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