Department: County Attorney
Department Head/Elected Official: Christian D. Menefee
Regular or Supplemental RCA: Regular RCA
Type of Request: Position
Project ID (if applicable): N/A
Vendor/Entity Legal Name (if applicable): N/A
MWDBE Contracted Goal (if applicable): N/A
MWDBE Current Participation (if applicable): N/A
Justification for 0% MWDBE Participation Goal: N/A - Goal not applicable to request
Request Summary (Agenda Caption):
title
Request for approval of nine positions effective September 21, 2024 to in-source the HCTRA call center in-house.
end
Background and Discussion:
On May 24, 2022, Harris County Commissioners Court ordered the Office of County Administrator, Commissioners Court Analyst Office, County Attorney, Universal Services, and any other relevant department to develop an in-house collection plan. The call collections center was initially outsourced to HCTRA to facilitate operations and save the County funds. The County Attorney's Office has determined that is more cost effective to in-source the call center operations. These positions are necessary to provide adequate support to the County Attorney's Office Property Tax Division call center operation. No additional funding is being requested.
Expected Impact:
These positions will allow the County Attorney's Office to staff the Court approved in-sourcing of the Property Tax Division.
Alternative Options:
Does not apply.
Alignment with Goal(s):
_ Justice and Safety
_ Economic Opportunity
_ Housing
_ Public Health
_ Transportation
_ Flooding
_ Environment
X Governance and Customer Service
Prior Court Action (if any):
Date
Agenda Item #
Action Taken
05/24/2022
22-3367
Passed
Location:
Address (if applicable):
Precinct(s): Choose an item.
Fiscal and Personnel Summary
Service Name
Current Fiscal Year Cost
Annual Fiscal Cost
Labor
Non-Labor
Total
Recurring Expenses
Funding Sources
Existing Budget
1000 - General Fund
$939,227.92
$
$939,227.92
$939,227.92
Choose an i...
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